Getting started

At the start, it could be overwhelming to explore a new product. We wanted to give you some head start to start with the basics and then slowly explore the features at your phase.

 

Here are the 5 basic things for you to get started. Please spend a few minutes making the most out of the Microchat trial.

1. Remaining Task

There are remaining task section in thedahsboard once you login.
I consist of…

  1. Install our widget
  2. Set timezone and working hours
  3. Upgrade

Install our widget takes users to widget installation script section where you can copy and paste the script

Set timezone and working hours allows you to set timezone and working hours so that chatbot operates based on your timzeone and working hours.

Upgrade is encouraged to benefit from the full features of the bot.

2. Leads

On the left-hand side of the dashboard, you can find Leads anaylytcs. This indicates how many leads are captured from chatbot daily basis.

3. Upgrade

Uprade allows you to enjoy more sessions and more active live agents. This is something definitely you like to do after a few weeks’ of trials.


If you still have some questions for our team after reading this article, don’t hesitate to contact us.

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